GRAMMAR.(Formal Letter): – Complaint.
1. You are Ankit / Ankita . You bought a pair of jeans from Jeans Shoppe, Vasco Market , Vasco – Goa . On unpacking them you found to your surprise , that both the jeans are slightly torn . Write a letter of complaint to the manager , asking for the replacement at their cost . (word limit 100-120 words)
Ans :
17 Anand Residency
Chicalim
28th May 2020
The Manager
Jeans Shoppe
Vasco Market
Vasco – Goa
Sub : Complaint for defective pair of jeans .
Sir
Through this letter of mine , I wish to inform you that I had purchased a pair of jeans on the receipt no. 67184 from your shoppe on 24th May 2020 . It is of Levis brand and the item no. is RD7. On unpacking the box at home I found that both the jeans were slightly torn .
I , therefore request you to kindly replace the torn pair of jeans with a new one each or refund the entire amount .
I will be thankful if the matter can be attended to at the earliest .
Thanking you
Yours faithfully
Ankit / Ankita .
Formal Letter – Enquiry
1. You are Preeti , Head Girl of Guru Nanak Girls Sr. Sec School , Kanpur .Write a letter to Anushree Caterers , to find out the rate for conducting the X std farewell party , enquiring about catering charges per head , service charges and advance to be paid . (word limit 100 – 120 words)
Ans :
Vidhya Mandir,
Adarsh Nagar.
Chicalim.
20 August 2020
The Manager,
Anushree Caterers,
Kanpur.
Subject : Catering charges to be paid.
Sir ,
We are conducting the farewell party for the students of class X on 15th February 2020 . We want the details regarding your catering services . We wish to know the number of items that will be provided by you , the services and the catering cost per head.It should be the best in every respect.
Also inform us whether you will be providing snacks and soft drinks along with the food and if a sweet dish is included in your meal . If so, how many sweet dishes will be provided to us . We will need you to arrange the snacks , soft drinks , food , sweet dish , crockery etc . We request you to provide us with the best , prompt and quick service people .
Send in your details with the price list at the earliest so that we can book our order .
Thanking you
Yours sincerely
Preeti
( class IX A )
Formal Letter – Placing Order
1. You are Neha / Nehal , the head Librarian of St. Francis Public School , Nagpur . Write a letter to Janata Book Depot , placing bulk order for books needed for the school library . You can invent your own details .
Ans :
St. Francis Public School,
Nagpur
30 August 2020
Sales Manager,
Book Depot,
Nag.pur
Sub : Order of books for the school library.
Dear Sir
We received the quotations sent by you regarding the purchase of books for the school library . We are glad to inform you that we have found your quotations acceptable to us . We welcome the 15% discount that you are providing on the books in general . However , we would expect some more special discount on the bulk purchases of these books .
The list of books with their particulars are attached here with .
| Sr. No | Name | Author / Publisher | Copies Required |
| 1. | X std English textbooks | S.K . Agarwal | 45 |
| 2. | Physics textbooks of class IX | R.K . Narayan | 30 |
| 3. | History / Political Science of all classes | Ghanshyam Sharma | 50 |
| 4. | Story Books | Prem chandra Mukherji | 70 |
| 5. | English textbooks for all classes | Nafisa and Co. | 60 |
| 6. | Fables | Kriti Naik | 40 |
Books must be in their latest editions and delivered in proper shape and condition .
Yours truly
Neha / Nehal
Head Librarian
Formal Letter – Letter to the Editor
1. You are Nisha / Nishant , residing at 15/A Bungalow “NISH” Syed Ali lane NewDelhi. You are not happy with the sanitary conditions of your area . Using the hints given below together with your own ideas. Write a letter to the Editor of a national daily showing your deep concern and dismay at the pitiable sanitary conditions of your area .
[ Hint : Sanitary conditions deplorable , drainage blocked , no dustbins , sweepers don’t visit regularly , heaps of garbage , water logging and mosquitoes. ]
15/A Bungalow :”NISH” S Andrews lane New Delhi
20 September 2020
The Editor
The Hindustan Times
New Delhi
Subject : Very bad sanitary conditions in our area.
Sir,
Through the column of your esteemed daily , I express my anger at the deplorable sanitary conditions prevailing in our area . I am a resident of New Delhi . The area is hardly suitable for human habitation .
First the number of sweepers employed in this area don’t meet the demands of the residents . As a result , heaps of garbage are piled up on the roads . The drains are open and hence , they get blocked very often . Water logging is another serious problem of the area . Water starts collecting and becomes a breeding ground for mosquitoes and other insects . During the summer and the rainy seasons , most of the people suffer from water borne diseases , like cholera , malaria and jaundice . In spite of repeated reminders , the concerned authorities have not taken any action . The number of sweepers must be increased . Water logging needs instant attention . All such steps will surely improve the sanitary conditions of the area and make it a pleasant place to live in .
Yours faithfully,
Nisha / Nishant.
Letters for Practice:
- You are Pranita / Praveen , residents of Anand Vihar Pune . You bought a new Microwave of a reputed brand from Lakshmi Market Pune , within 3 days , sparks are seen inside the Microwave when it is on . Write a letter to the dealer to replace it at the earliest .
- You are Riya / Rohan , residents of Chicalim Goa.Your areas always has lot of voltage fluctuations power cuts , etc . This results in damaging your electrical equipments , you cannot study , etc .Write a letter of complaint to the Chief Engineer, Electricity Board Chicalim Goa , asking for immediate action on the problem .
- You are Shruti / Shirish , residence of Vaz Residency Margao . You need some stationery and some furniture for your newly constructed office . Write a letter to the Manager of Manoj Enterprises, Margao. placing a bulk order giving all the necessary details of the items .
- Taking the help of the information below . Write a letter to the Editor of a local daily complaining about the chaos in your area .
[ Hints : Many robberies and thefts , chain snatching , robbing of car , scooter parts , etc. ]
( put any name and address that you wish )